Frequently Asked Questions
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What methods of payment do you accept?

We accept Visa & Mastercard credit cards and PayPal for your convenience.


What is your Shipping Policy?

Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.

Order Amount Shipping
$0.01 to $30.00 $7.95
$31.00 to $70.00 $8.95
$71.00 to $100.00 $9.95
$100.00 - $149.00 $13.95
$150+ Free Shipping

If you would like expedited shipping, please contact us for a shipping quote.


What do I do if I have problems with my order?

If you have problems with your order please contact us first thing. Then we can help you get your questions and concerns resolved quickly. 


Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection. You can shop at JackandJillBabyGifs.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. JackandJillBabyGifts.com  is registered with the Authorize.Net Verified Merchant Seal program.


What if I'm looking for an item that you don't currently carry? 

An item we carry may not yet be featured. If you can't find the item you are looking for please contact us with the product name and description and we will do what we can to help. 


How can I get in touch with you if I have a question?  

Your questions are important to us.  Please see the Contact Us page for information on how to reach us.